At Vaidjii, we strive to ensure customer satisfaction with our products. Our return policy is designed to be fair and transparent, providing guidelines for returns and exchanges. Here’s a summary of our return policy:

Refund Process:

Typically, refunds are processed seamlessly, and the credited amount reflects without delay. However, if you haven’t received your refund within 10 days of approval, please first check with your bank or credit card company, as the issue may lie there.

Contact Information:

If your bank or credit card company confirms no errors, please contact us immediately at neelamenterp2@gmail.com for further assistance.

Return Conditions:

To ensure eligibility for a refund or package acceptance, please adhere to the following conditions:

•  Return should be initiated within 7 days of product recieved.
•  Include the provided return reference on your package.
• Return all products in their original, unused, and undamaged condition.
• Print and include any necessary documentation in your return package.
• Send the package to the address provided by our customer service team.

Exchange Policy:

 Products may be eligible for exchange only if they are received defective or damaged. Despite rigorous checks before packaging, unforeseen damage during transit may occur. In such cases, we promptly assist in exchanging the item for the same product.

Contact Us:

5. For any return or exchange inquiries, please email us at neelamenterp2@gmail.com and follow the instructions provided by our customer service team.

Delivery Time:

Depending on your location, the time to deliver the new product may vary. Our team works diligently to ensure prompt delivery and customer satisfaction.

No Refund After Receipt:

At Vaidjii, we value our customers’ trust and strive to provide the best possible service. If you have any further questions or concerns regarding our return policy, please don’t hesitate to contact us.